GE HealthCare is seeking a Biomedical Technician 3 to provide expert service and support for complex medical equipment at our customer facilities in Denver, CO. In this onsite role, you will respond to service calls, perform repairs and planned maintenance, and act as a key partner in ensuring operational excellence and patient safety. You may also function as a Site Leader, directing activities and fostering strong customer relationships.
What You'll Do
- Evaluate complex customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety inspections.
- Lead and instruct other technicians on basic and complex repairs, following appropriate GE policies, hospital protocols, and documentation requirements.
- Establish proactive daily communication with customers to ensure resolution and proper follow-up, driving satisfaction through Service Excellence.
- Effectively communicate and partner with teammates and colleagues to provide efficient service delivery.
- Manage vendor service delivery processes in compliance with GE policies and support customer and business goals.
- Proactively share knowledge, provide help, and mentor others on the team.
- Share on-call responsibility and be available for critical after-hours coverage, including weekends.
- Document all repair actions and submit reports according to schedule, ensuring proper care and calibration of tools and test equipment.
- Maintain an approved parts inventory and enhance technical knowledge of current standards and codes.
- May perform the role of Site Leader, directing fellow BMETs, engaging with customer leadership, and participating in safety committees.
- Meet all Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.
What We're Looking For
- An Associate's or Bachelor's Degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 5+ years of experience servicing medical equipment; or equivalent military education and 5+ years of experience; or a High School Diploma/GED and 6+ years of experience.
- Proficiency in completing electronic documentation using technological tools like iPad and iPhone and familiarity with programs like Microsoft Office.
- Experience developing and maintaining good customer relations at all levels, from clinical staff to leadership.
- Strong communication skills with the ability to explain technical issues to customers in an easy-to-understand manner.
- Experience interfacing with both internal team members and external customers as part of a solution-based service process.
- Ability to work independently and as part of a team to implement solutions through problem-solving.
- Compliance with GE HealthCare's standard background check, including a post-offer drug test and all customer access policies.
- Ability to lift, carry, push, and pull up to 35 lbs unassisted and frequently perform physical tasks like bending, stooping, twisting, climbing, and sitting/standing for long periods.
- Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, and depth perception.
- Willingness to work a rotating On-Call schedule, including weekends.
- Must be a U.S. person (U.S. citizen, permanent resident, or other protected individual) due to access to export-controlled technology.
Technical Stack
- iPad
- iPhone
- Microsoft Office
Team & Environment
You will work as a member of the local service team to deliver efficient support. In this role, you may function as a Site Leader, directing the activities of fellow Biomedical Equipment Technicians (BMETs) assigned to the site and engaging in more interactive customer and leadership relationships.
Benefits & Compensation
- Compensation: $71,280.00 - $106,920.00 Annual
- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Performance-based incentive compensation (cash bonuses and/or long-term incentives)
- Relocation assistance
Work Mode
This position is onsite at customer facilities in Denver, CO.
GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
