PH-National Capital Region (Manila)-Mandaluyong On-site Employment

ibex is hiring a Billing Analyst

Responsibilities

  • Manage billing processes to ensure accuracy and efficiency.
  • Review and process invoices and payments.
  • Resolve billing discrepancies and address customer inquiries.
  • Maintain accurate financial records and reports.
  • Collaborate with cross-functional teams to improve billing processes.
  • Ensure compliance with billing policies and procedures.
  • Analyze billing data to identify trends and opportunities for improvement.
  • Prepare and submit billing reports to management.
  • Support the finance team in various administrative tasks.
  • Assist in the development and implementation of billing strategies.
  • Monitor and manage billing-related metrics and KPIs.
  • Provide training and support to team members on billing processes.
  • Ensure timely and accurate billing to customers.
  • Review and update billing documentation as needed.
  • Coordinate with external vendors and partners on billing matters.
  • Participate in continuous improvement initiatives related to billing.
  • Assist in the preparation of financial statements and reports.
  • Maintain confidentiality and security of financial information.
  • Support the team in achieving financial goals and objectives.
  • Provide input on process improvements and best practices.
  • Ensure adherence to internal controls and regulatory requirements.

Nice to Have

  • Certification in accounting or finance (e.g., CPA, CMA).
  • Experience with SAP or similar ERP systems.
  • Knowledge of revenue recognition principles.
  • Experience with billing software and automation tools.
  • Familiarity with financial auditing and compliance.
  • Experience with data visualization and reporting tools.
  • Knowledge of financial forecasting and budgeting.
  • Experience with project management and coordination.
  • Familiarity with financial risk management.
  • Experience with financial modeling and analysis.

Compensation

Competitive

Work Arrangement

Hybrid

Team

Collaborative

What You'll Love About This Role

  • The opportunity to work in a dynamic and collaborative environment.
  • The chance to make a significant impact on the financial operations of the company.
  • A competitive compensation package and benefits.
  • The support and resources needed to succeed in the role.
  • The ability to work on a variety of projects and initiatives.
  • A strong focus on professional development and growth.
  • The opportunity to work with a diverse and talented team.
  • A flexible work arrangement that supports work-life balance.
  • The chance to contribute to the success of the finance team.
  • A supportive and inclusive work environment.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • Flexible work arrangements to support work-life balance.
  • The chance to work on meaningful and impactful projects.
  • A strong focus on employee well-being and satisfaction.
  • The opportunity to contribute to the success of the company.
  • A diverse and inclusive work environment.
  • The support and resources needed to succeed in the role.
  • A dynamic and fast-paced work environment.

Our Values

  • Integrity: We act with honesty and transparency in all our actions.
  • Collaboration: We work together to achieve our goals and support each other.
  • Innovation: We embrace change and continuously seek new and better ways to do things.
  • Customer Focus: We prioritize the needs and satisfaction of our customers.
  • Accountability: We take responsibility for our actions and outcomes.
  • Respect: We value diversity and treat everyone with dignity and respect.
  • Excellence: We strive for the highest standards in everything we do.
  • Teamwork: We work together to achieve our common goals.
  • Continuous Improvement: We seek to improve our processes and outcomes.
  • Sustainability: We act in a way that is environmentally and socially responsible.

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About company
ibex

We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.

BPO 2.0: The Future of CX, Now. We expertly manage 138 Million interactions each year for our clients, and our engagement model is built to ensure that each one is expertly delivered.

Customer inspired. Client Driven. A connected lifecycle empowering the end-to-end customer experience through omnichannel service, digital customer acquisition, and all-channel digital outreach.

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Job Details
Department Order to Cash
Category other
Posted 2 hours ago