M&T Bank is seeking a Banking Services Operations Associate III to join our Retail Post Closing team. In this role, you will complete the new loan set-up process for Consumer and Business Banking lines and loans, ensuring closing documents are complete and accurate, resolving documentation exceptions, and dispersing loan proceeds.
What You'll Do
- Book Home Equity Lines of Credit, Direct Installment Loans, Business Access Lines of Credit, and Business Installment Loans to appropriate Bank systems.
- Identify, track, and resolve errors identified in account opening paperwork; escalate as appropriate.
- Disburse funds to internal and external accounts according to account opening paperwork.
- Support internal customers through email and phone communication for simple to moderately complex issues.
- Complete quality control and validation of upstream workflow tasks as necessary.
- Ensure personal booking batches balance at the end of each day and reconcile any discrepancies.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of audit points.
- Complete other related duties as assigned.
What We're Looking For
- Associate’s degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience.
Nice to Have
- Minimum of 2 years’ relevant work experience.
Team & Environment
You will be a key member of our Retail Post Closing team.
Work Mode
This is an on-site position located in Buffalo, New York, United States of America. The compensation range is $18.68 - $31.14 per hour (USD).
M&T Bank is an equal opportunity employer.
