Sochi, Russian Federation On-site Contract €50,000 - €70,000/year

ISMIRA RECRUITMENT AGENCY is hiring an ASTORIA GRANDE - SELECTION HOSTESS

About the Role

What You'll Do

As a Selection Hostess, you’ll be the first point of contact for guests boarding the vessel, creating a welcoming environment from arrival. You’ll manage guest reservations with precision, using digital systems to track bookings and communicate updates to kitchen and service teams. You’ll organize seating layouts based on server zones, table availability, and guest preferences, adjusting in real time for walk-ins and peak hours.

You’ll maintain an accurate wait-list, keeping guests informed of wait times and offering suggestions to improve their experience. Acting as a central link between guests, servers, and kitchen staff, you’ll relay special requests, dietary restrictions, and service updates efficiently. You’ll also stay informed about menu offerings, daily features, and preparation details to answer guest questions confidently.

Requirements

Applicants must be at least 18 years old and a national of one of the following: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, or Kyrgyzstan. Fluency in Russian is required, along with at least pre-intermediate English skills; higher-level roles require full English proficiency. You must hold a complete set of valid STCW certifications and possess a seafarer’s passport or identity card.

We’re looking for individuals with strong interpersonal abilities, clear communication skills, and the capacity to resolve issues calmly. Previous experience in customer service or hospitality is valuable. You should be comfortable working in fast-paced, high-pressure environments and adapting quickly to changing situations.

Benefits

  • Travel to ports in Turkey, Egypt, and Greece
  • Complimentary meals and accommodation onboard
  • Round-trip ticket covered by the employer
  • No visa requirements for eligible candidates
  • Performance-based bonuses
  • Opportunity to receive tips
Required Skills
customer servicehospitalitymultilingual communicationRussian languageEnglish languageSTCW certificationseafarer's passportonboard operationsport knowledgeintercultural communication customer servicehospitalitymultilingual communicationRussian languageEnglish languageSTCW certificationseafarer's passportonboard operationsport knowledgeintercultural communication
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ISMIRA RECRUITMENT AGENCY
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Job Details
Department GUEST SERVICES / SHOREX
Category other
Posted a year ago