The Associate, Business Operations will play a key role in driving data-driven decisions across critical business initiatives at Jerry.ai, a pre-IPO startup focused on disrupting car ownership through its AI-powered super app. Reporting to the VP of BizOps & Analytics, this role involves leading A/B testing, optimizing user acquisition, and improving operational efficiency to support rapid scale from 5M to 50M customers.
What You'll Do
- Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
- Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
- Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
- Identify opportunities to automate manual processes and optimize operational efficiency
What We're Looking For
- You have a framework for problem solving and live by first principles
- You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
- You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
Nice to Have
- Bachelor’s degree in a quantitatively or intellectually rigorous discipline
- 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
- High level of comfort with SQL and/or running complex data analysis
Technical Stack
- SQL
- machine learning models
- GenAI-powered chatbot & voicebot
- AI-powered app
Team & Environment
- Team of 225 across 6 countries
- Data Science & BizOps team; talent-dense, no rigid rules on ownership
- Reporting to VP of BizOps & Analytics, Armando La Rocca
- Talent-dense environment
- Accelerated career growth
- Ownership of complex, high-impact problems
- Structured thinking, deep customer research, and analytics to drive real results
- No rigid rules on ownership
- Data-backed hypothesis drives project ownership
- Passionate, curious and egoless people
- Love solving real-world problems
Benefits & Compensation
- health, dental, and vision coverage
- paid time off
- paid parental leave
- 401(K) plan with employer matching
- wellness benefits
- equity opportunities
- reasonable accommodations for individuals with disabilities in the job application process
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. Equity opportunities may also be part of your total rewards package. Opportunities for equity grants are available.
Work Mode
- Local-country role
- Available across 6 countries
- Flexibility: Not specified
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
