Puig is looking for a commercially driven Assistant Store Manager to join our team on a temporary basis, covering a period of study leave from early May 2026 until July 2027, with the possibility of extension. This role is a key partner to the Store Manager and plays an important part in the daily success of the store. You will combine strong presence on the shop floor with responsibility for supporting business performance, coaching the team, and ensuring smooth day-to-day operations.

What You'll Do

Take shared ownership of store performance and contribute to achieving key KPIs such as sell-out, conversion, ATV, UPT and CRM capture.
Maintain strong visibility on the shop floor, supporting the team in prioritising daily commercial opportunities and targets.
Support the Store Manager in analysing business performance and identifying actions to improve results.
Lead by example in delivering a personalised and client-centric service.
Coach the team in selling techniques, storytelling, cross-selling and client engagement.
Support the consistent use of CRM and clienteling practices to strengthen long-term customer relationships.
Handle escalated client situations with professionalism and care.
Act as a role model and coach for the team on the shop floor.
Provide regular feedback and support the development of team members.
Contribute to onboarding, product training and ongoing learning within the store.
Help ensure the team understands and executes daily and weekly commercial priorities.
Support the Store Manager in ensuring the store runs efficiently and in line with company standards.
Contribute to stock management and inventory processes.
Contribute to visual merchandising execution aligned with campaigns and launches.
Contribute to workforce planning and daily staffing needs.
Contribute to compliance with company policies, security routines and operational procedures.
Contribute to sales, CRM and performance reporting.

What We're Looking For

Around 5 years of experience in a senior sales or supervisory role within premium or luxury retail, beauty, fragrance or fashion.
Previous experience as a Senior Client Advisor, Team Leader, Floor Manager, Department Manager, Assistant Store Manager, or a similar position with responsibility for team support and commercial results.
A solid understanding of retail KPIs, selling techniques and clienteling.
Experience working with CRM systems and retail tools.
Confidence working with sales data and reports, with good numerical and analytical skills.
Good knowledge of Microsoft Office, particularly Excel.
Has a strong commercial mindset and understands how daily actions impact store performance.
Leads by example and inspires others through a genuine client-first approach.
Communicates clearly and supports the Store Manager in creating structure and momentum in the team.
Takes ownership beyond your own sales and contributes to the success of the whole store.
Thrives in a fast-paced retail environment and adapts easily to changing priorities.