Revaya is hiring an Assistant Property Manager / Bookkeeper to play a pivotal role in our daily financial and property operations. You'll support a fast-growing founder/CEO by taking ownership of bookkeeping tasks and managing tenant and vendor relations, requiring a blend of accounting precision and property management coordination.

What You'll Do

Perform daily and monthly bank reconciliations on AppFolio and QuickBooks for all entities
Manage inbound calls and route them appropriately to management, leasing agents, and maintenance
Handle and coordinate all maintenance requests
Order materials and coordinate between general contractors and sub-contractors
Manage web-based marketing sources and property photographs to generate leads
Guide potential tenants through current offerings and direct them to scheduling platforms
Provide virtual support for scheduling showings and conveying pricing
Resolve tenant issues, troubleshoot problems, and escalate complex cases as necessary
Maintain detailed records of tenant interactions, feedback, and resolutions
Start and stop utility services as needed, handling all billing and payments online with LADWP and SOCAL GAS
Process invoices via management software
Draft various notices as required
Act as a general administrative assistant to help manage tenants, vendors, and in-house tasks
Perform general office management, including supply orders and ownership errands
Conduct market rent research to ensure pricing aligns with the market
Locate and research potential new property acquisitions
Manage contact lists, calendars, and appointments
Prepare tasks and reminders for the team and follow up as needed
Source vendors for procurement and manage dealings with utility companies

What We're Looking For

Proficient in bookkeeping using AppFolio and QuickBooks
Strong written and verbal communication skills
Ability to analyze and resolve customer issues effectively and efficiently
Comfortable using various property management systems and other Google/Microsoft products
Ability to prioritize tasks and manage time effectively to meet service level agreements
Ability to adapt to changing processes and procedures in a dynamic work environment
Knowledge of customer relationship management principles