About the Role
Provide remote online notary services and digital reporting for legal and document verification processes in Arkansas. Ensure compliance, accuracy, and secure handling of transactions using digital tools and identity verification protocols.
Responsibilities
- Perform remote online notarizations for clients located in Arkansas
- Verify the identity of signers through approved digital methods
- Witness the electronic signing of documents in real time
- Maintain a secure and accurate digital journal for each notarization
- Ensure compliance with Arkansas state laws and regulations for notaries
- Use two-way audio and video technology to conduct sessions
- Authenticate documents submitted for notarization
- Manage session recordings and store them according to retention policies
- Communicate clearly with clients during virtual meetings
- Report technical or procedural issues that arise during sessions
- Adhere to ethical standards and maintain professional conduct
- Respond promptly to scheduling requests and client needs
- Coordinate with legal or administrative teams when necessary
- Stay current with changes in RON regulations and best practices
- Ensure all equipment and software meet required standards
- Protect client confidentiality throughout the notarization process
- Complete notarial acts with integrity and attention to detail
- Support seamless integration of digital workflows
- Follow internal policies for quality assurance
- Document any irregularities or concerns during sessions
Requirements
- Must be a commissioned notary public in the state of Arkansas
- Active authorization to perform remote online notarizations (RON)
- Valid government-issued photo identification
- Reliable high-speed internet connection
- Computer with webcam, microphone, and speakers
- Experience with video conferencing or remote communication tools
- Familiarity with digital document handling
- Ability to pass a background check
- Strong understanding of notarial procedures and ethics
- Proficiency in reading and writing English
- Attention to detail when reviewing documents and identities
- Ability to maintain accurate records
- Commitment to following state-specific legal requirements
- Self-discipline to work independently
- Availability during standard business hours or as scheduled
Nice to Have
- Experience as a digital reporter or court reporter
- Previous work in legal or administrative support roles
- Training or certification in remote online notarization
- Familiarity with e-signature platforms
- Knowledge of Arkansas-specific notary laws
- Experience with time-stamped journal entries
- Background in customer service or client-facing roles
- Skill in troubleshooting technical issues
- Ability to adapt to new software tools
- Proven reliability in remote work settings
Tech Stack
Remote Online Notarization (RON) platform, Two-way audio and video communication tools, Digital identity verification software, Electronic journaling and recordkeeping systems, Secure
Benefits
- Flexible work schedule
- Remote work opportunity
- Access to training and professional development
- Opportunity to work with secure digital platforms
- Supportive work environment
- Growth potential based on performance
- Reimbursement for required equipment or software
- Paid onboarding and orientation
- Regular feedback and performance reviews
- Eligibility for bonus programs
Compensation
Hourly rate commensurate with experience and qualifications
Work Arrangement
Remote