Affirm is hiring an Analyst II, Supply Forecasting

Affirm is hiring an Analyst II, Supply Forecasting to join our Operations Analytics team. In this role, you will design and maintain advanced analytical models to support operational forecasting, headcount planning, and budget planning. You will partner with internal stakeholders to solve business problems and drive data-driven decision-making across our operations.

What You'll Do

• Design, develop and maintain advanced analytical models to support operational contact forecasting, headcount planning, license forecasting and budget planning.
• Develop forecasting models using statistical techniques such as time series, regression, and machine learning.
• Develop linear programming and heuristics-based optimization models to recommend optimal headcount plans and schedules in a constrained environment.
• Partner with internal stakeholder teams to understand planning and forecasting related business problems and solve them.
• Develop and maintain advanced forecasting models for key business metrics informing utilization of labor and staffing levels across in-house and outsourced teams.
• Partner with operational planning to understand the business context around headcount planning and workforce scheduling.
• Highlight need for productivity efficiencies through data insights from budget and financial performance perspective.
• Establish and utilize best methods (statistical models, processes and software tools) in creating staffing forecasts.
• Present planning recommendations to leadership, drive timely decisions, and ensure clear and concise communication to all cross-functional stakeholders.
• Lead forecast and capacity planning meetings with stakeholders, reviewing recommended staffing forecasts and goals.
• Prepare, report, and communicate forecast measurements to management by defending recommendations with sound models and logic.
• Partner with operational leaders and finance team to support annual planning exercise in setting budget, internal targets on head count, efficiencies and other value creation objectives.
• Partner with other analytical functions to get any data needed to be able to generate accurate forecasts.
• Support analysts in the forecasting team in reviewing technical, analytical and business work for the best possible quality and analyst’s growth.
• Identify third parties, data solutions, and other innovative ways to evolve the planning and forecasting practice.
• Maintain a strong understanding of our evolving data warehouse and provide technical guidance across all of operations.

What We're Looking For

• Bachelors, Masters or PhD in a quantitative field like statistics, industrial engineering, or operations research.
• 5+ years of experience in an analytical environment solving forecasting, planning or similar problems using statistical techniques.
• Strong working knowledge of SQL and Python or R.
• Strong interpersonal skills and ability to work in a team environment, cross-functionally, and with external parties.
• Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment.
• A passion for finding insights in data and driving change based on those insights.
• Ability to communicate findings and recommendations clearly to both technical and non-technical audiences.
• Humility and team player - you go out of your way to help teammates.

Nice to Have

• Experience in creating optimization models using linear programming techniques using optimization solvers such as CPLEX or Gurobi.
• Enough laziness to find a faster way to do your least favorite tasks.

Technical Stack

• SQL
• Python, R
• Statistical techniques (time series, regression, machine learning)
• Linear programming
• Optimization solvers (e.g., CPLEX, Gurobi)

Team & Environment

This role is part of the Operations Analytics team.

Benefits & Compensation

• Compensation: $109,000 - $159,000
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.

Work Mode

This role follows a local-country work mode and is open to candidates located in Canada.

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.