Sydney, AU Remote (Global)

GoFundMe is hiring an Analyst II, CDD

About the Role

This position supports the identification and evaluation of financial risk through customer due diligence processes, ensuring compliance with regulatory standards and internal policies. The analyst collaborates with cross-functional teams to enhance risk detection and operational efficiency.

Responsibilities

  • Conduct customer due diligence reviews to verify identity and assess risk levels
  • Analyze transactional and behavioral patterns to detect potential compliance concerns
  • Support investigations by gathering and organizing relevant customer data
  • Maintain accurate records of due diligence activities and decisions
  • Collaborate with compliance and risk teams to refine risk assessment frameworks
  • Respond to internal and external inquiries related to customer verification
  • Identify process inefficiencies and recommend improvements in due diligence workflows
  • Ensure adherence to regulatory requirements in all customer assessments
  • Escalate high-risk cases following established protocols
  • Contribute to the development of compliance training materials
  • Monitor changes in regulatory expectations and adapt procedures accordingly
  • Utilize internal tools and databases to retrieve and analyze customer information
  • Prepare reports summarizing due diligence outcomes and trends
  • Participate in cross-functional initiatives to strengthen risk controls
  • Support onboarding of new team members with documentation and knowledge transfer
  • Apply critical thinking to assess complex customer scenarios
  • Maintain confidentiality of sensitive financial and personal data
  • Follow escalation paths for unresolved or ambiguous cases
  • Engage in quality assurance reviews of peer assessments
  • Stay current with industry trends in financial crime and compliance practices

Compensation

Competitive salary with benefits

Work Arrangement

Hybrid work model

Team

Part of the Financial Integrity team focused on risk mitigation and compliance

About the Team

The Financial Integrity team is responsible for safeguarding the platform by identifying and mitigating risks associated with financial transactions. This role plays a key part in maintaining trust and compliance across all user interactions.

What We Value

We prioritize accuracy, integrity, and proactive risk identification. Candidates who demonstrate a methodical approach and a commitment to ethical standards thrive in this environment.

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About company
GoFundMe

Helping people help each other

Since its launch in 2010, GoFundMe has been committed to helping people help each other. In 2022, GoFundMe acquired Classy, which operates today as GoFundMe Pro.

GoFundMe Pro is the next evolution in nonprofit fundraising, combining Classy’s powerful software with GoFundMe’s scale and intelligence, ensuring organizations have even more opportunities to inspire giving and drive impact.

Your easy, powerful, and trusted home for help. Easy: Start fundraising in just a few steps. Powerful: Connect with your community and amplify your cause. Trusted: Chosen by over 190 million people worldwide.

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Job Details
Department Trust & Safety
Category other
Posted a day ago