About the Role
This position involves delivering managed security services to Japanese-speaking clients by detecting, analyzing, and responding to cyber threats using advanced cloud-native technology and real-time intelligence.
Responsibilities
- Monitor security alerts and investigate potential cyber threats
- Respond to incidents involving malware, unauthorized access, and suspicious activity
- Analyze security events using cloud-based platforms and telemetry data
- Communicate with clients to provide updates during security incidents
- Document findings and actions taken during investigations
- Escalate complex cases to senior analysts or specialized teams
- Follow established procedures for incident handling and response
- Maintain awareness of emerging threats and adversary tactics
- Support threat-hunting initiatives based on behavioral patterns
- Ensure data accuracy and completeness in case management systems
- Collaborate with team members across time zones for 24/7 coverage
- Participate in on-call rotations for after-hours support
- Conduct root cause analysis for detected security events
- Apply knowledge of network protocols and system vulnerabilities
- Use automation tools to streamline repetitive investigative tasks
- Maintain confidentiality of sensitive client information
- Adhere to service level agreements for response and resolution times
- Contribute to post-incident review sessions
- Stay current with internal tools, policies, and procedures
- Assist in refining detection rules and alerting mechanisms
Compensation
Competitive salary based on experience and location
Work Arrangement
Remote
Team
Part of a global cybersecurity operations team delivering managed protection services
Languages
Japanese (fluent required), English (fluent required)
Location
Remote position with primary support responsibility for Japanese time zones
Shift Requirements
- Must be available for rotating shifts including nights, weekends, and holidays
- On-call duties required as part of incident response coverage
Security Clearance
Background check required prior to onboarding
Technology Environment
- Cloud-native platform for threat detection and response
- Real-time visibility into endpoint and network activity
- Automated investigation and remediation capabilities
Growth Opportunities
- Access to internal training programs
- Mentorship from experienced security professionals
- Pathways for advancement within incident response and threat intelligence
Performance Expectations
- High accuracy in alert triage and classification
- Timely communication during active incidents
- Consistent adherence to operational procedures
Client Interaction
- Direct communication with clients during investigations
- Professional conduct and clear reporting expected
Not available for this position
