Hybrid

Gradient Labs is hiring an AI Product Specialist

About the Role

This position involves collaborating with engineering teams and stakeholders to shape AI-driven products, ensuring technical capabilities align with user requirements and market demands.

Responsibilities

  • Collaborate with engineers to define and refine AI product features
  • Translate technical capabilities into clear, actionable product requirements
  • Gather feedback from users and stakeholders to guide product development
  • Support the testing and validation of AI models in real-world scenarios
  • Work closely with cross-functional teams to prioritize product roadmap items
  • Document product specifications and update them as systems evolve
  • Identify edge cases and potential limitations in AI behavior
  • Communicate product updates and changes across departments
  • Assist in defining success metrics for AI functionality
  • Stay current with advancements in artificial intelligence and machine learning
  • Help onboard new team members to product workflows and tools
  • Contribute to user experience improvements based on data insights
  • Facilitate discussions between technical and non-technical teams
  • Evaluate model performance against product goals
  • Support integration of AI features into broader software platforms
  • Track and report on product iteration progress
  • Ensure compliance with ethical and safety standards in AI deployment
  • Participate in sprint planning and product review sessions
  • Assist in creating demos and prototypes for internal and external use
  • Analyze usage patterns to inform future product enhancements
  • Maintain clear communication with external partners when applicable
  • Escalate critical product issues to leadership when necessary
  • Contribute to documentation for support and training teams
  • Align product development with business strategy
  • Support go-to-market efforts for new AI features

Compensation

Competitive salary with performance-based incentives

Work Arrangement

Hybrid work model with flexibility for remote collaboration

Team

Collaborative team focused on developing and refining AI technologies

About Us

We are building next-generation AI systems that prioritize reliability, usability, and real-world impact. Our team values technical depth, clear communication, and a user-centered approach to product development.

What We Look For

Candidates who combine technical understanding with strong product judgment, and who thrive in environments where learning and iteration are constant.

Available for qualified candidates

Required Skills
AI/MLProduct ManagementStakeholder ManagementMarket analysisAgile MethodologiesData AnalysisCross-functional CollaborationProduct StrategyUser Research
About company
Gradient Labs
We build an AI agent that helps businesses handle tricky, high-stakes customer support queries safely and effectively, while giving them visibility and control.
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Job Details
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Posted 10 months ago