ServiceNow is hiring an Advisory Solution Consultant to support the Federal Civilian, Tribes, and Indian Health Services territory. In this pre-sales technical role, you will be responsible for guiding revenue for the full suite of ServiceNow products by developing, positioning, and providing product-specific solutions during sales cycles.
What You'll Do
- Serve as a pre-sales technical and domain expert across the entire suite of solutions supporting a federal tribes-healthcare territory.
- Lead discovery workshops to understand agency goals, uncover mission and operational challenges, and align ServiceNow capabilities to measurable outcomes.
- Design and deliver tailored product demonstrations and value stories that showcase ServiceNow’s differentiated impact across AI, automation, and workflow optimization.
- Collaborate with Sales, Product Management, and Partners to develop solution strategies and drive successful pursuits.
- Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements.
- Contribute to team growth by sharing best practices, reusable assets, and lessons learned across the Solution Consulting community.
- Stay informed on tribal and federal healthcare modernization initiatives, competitive trends, and emerging technologies in AI, analytics, and workflow automation.
- Represent ServiceNow at industry events, user groups, and executive briefings, helping position the platform as the strategic foundation for modernization.
Team & Environment
This position is a member of the Federal Healthcare Solution Consulting team, partnering with Sales, Product Management, specialist teams, and partners.
