Responsibilities
- Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
- Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
- Develop client partner relationships
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
Nice to Have
- Industry experience in any specific vertical including healthcare, technology, or telco is desirable
- Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Additional Information
- Travel, as necessary
