Remote, Santa Clara, California, United States Remote (Country) Employment

ServiceNow is hiring an Advisory Solution Consultant - AI Foundry

About the Role

The role involves working closely with enterprise clients to design and implement innovative AI-powered solutions, leveraging automation and machine learning technologies to solve complex operational challenges across various industries.

Responsibilities

  • Collaborate with clients to understand strategic goals and operational workflows
  • Translate business requirements into technical architectures using AI and automation platforms
  • Design end-to-end solutions that integrate machine learning models with enterprise systems
  • Lead discovery workshops and solution design sessions with cross-functional teams
  • Develop proof-of-concept implementations to validate technical feasibility
  • Provide expert guidance on AI model deployment, governance, and lifecycle management
  • Assess client environments for AI readiness and integration capabilities
  • Create technical documentation, including architecture diagrams and implementation roadmaps
  • Support sales teams with technical responses and solution demonstrations
  • Advocate for best practices in data ethics, model transparency, and responsible AI
  • Stay current with advancements in artificial intelligence and automation technologies
  • Mentor junior consultants on technical and client engagement approaches
  • Troubleshoot integration issues between AI components and enterprise platforms
  • Ensure solutions align with security, compliance, and scalability standards
  • Facilitate knowledge transfer sessions for client stakeholders and IT teams
  • Evaluate third-party AI tools and platforms for compatibility and performance
  • Contribute to internal innovation initiatives and solution accelerators
  • Coordinate with engineering teams to influence product development based on client feedback
  • Manage multiple client engagements simultaneously within agreed timelines
  • Present technical findings and recommendations to executive audiences

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Part of the AI Foundry team within the Office of the CTO

What You’ll Be Doing

  • Engage with enterprise clients to assess AI adoption readiness
  • Design intelligent automation workflows using platform capabilities
  • Deliver tailored demonstrations showcasing AI use cases
  • Collaborate with data scientists and engineers on model integration
  • Define metrics for measuring AI solution effectiveness

The Impact You’ll Make

  • Enable organizations to scale AI initiatives responsibly
  • Bridge the gap between technical teams and business leaders
  • Drive measurable improvements in operational efficiency through intelligent automation
  • Shape the future of AI-powered enterprise solutions
  • Contribute to thought leadership in ethical AI deployment

Available for qualified candidates

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About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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Job Details
Category other
Posted 2 days ago