On-site Full-time

Penn State is hiring an Administrative Support Manager - Bellisario College of Communications

About the Role

Penn State’s Donald P. Bellisario College of Communications is hiring an Administrative Support Manager to join the Administration Office team. This position provides essential oversight and coordination for staff supporting several critical functions across the college.

What You'll Do

  • Foster a positive climate among a diverse group of staff, faculty, administrators, and students.
  • Assist with complex and confidential administrative duties as authorized by the Dean and Director of Administration.
  • Resolve inquiries and ensure compliance with established policies and procedures.
  • Recommend changes and develop or maintain internal processes and procedures.
  • Review office operations and lead efforts to maintain productive teamwork and a positive culture.
  • Coordinate support staff professional development on topics such as University systems, policies, risk management, professional communication, and customer service.
  • Work closely with support staff to assess and implement training as new systems and processes are introduced.
  • Supervise, evaluate, and manage time and attendance records for assigned staff.
  • Serve as liaison between department leads and assigned support staff to manage assignments, develop work plans, and ensure efficient workflow.
  • Oversee operational and administrative processes and monitor deadlines.
  • Act as a Budget Administrator proxy, working closely with Department Heads and the SFP Group to submit budgetary documentation, review and approve transactions, and ensure departmental spending remains within budget.

What We're Looking For

  • A Bachelor's Degree.
  • 8+ years of relevant experience, which must include 3+ years of supervisory experience; an equivalent combination of education and experience will be considered.
  • Excellent interpersonal, organizational, and communication skills, both oral and written.
  • Ability to manage multiple priorities and meet deadlines.
  • Strong attention to detail and sound judgment.
  • Enthusiasm for challenges and adaptability to new systems.
  • Applicants must be authorized to work in the U.S.

Nice to Have

  • Extensive experience in effective business and personnel management is strongly preferred.

Team & Environment

You will oversee staff assigned to support several key areas within the college, including the Dean’s suite, Undergraduate, Graduate, Advising, Internship and Career Placement, Diversity and Inclusion, and Facilities and IT offices. This role reports to the Dean and Director of Administration.

Benefits & Compensation

  • Salary range: $51,000.00 - $74,000.00
  • Comprehensive medical, dental, and vision coverage
  • Robust retirement plans
  • Substantial paid time off including holidays, vacation and sick time
  • Generous 75% tuition discount for employees and eligible spouses and children

Work Mode

This is an onsite position.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Required Skills
Administrative SupportSupervisory ExperienceBudget ManagementEvent PlanningCommunication SkillsMicrosoft OfficeProblem SolvingCustomer ServiceOrganizationHigher Education Administration
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Posted a month ago