Duke University is hiring an Administrative Coordinator

Duke University is hiring an Administrative Coordinator to assist department leadership in administering operational procedures and programs. This role provides crucial support for clinical initiatives and leads strategic projects within a community built on collaboration and innovation.

What You'll Do

• Lead strategic projects and initiatives as directed by Department Leadership, including oversight of database systems and coordination of departmental events.
• Collaborate with Vice Chairs and other departments to plan and execute events aligned with departmental and committee goals.
• Manage cross-departmental and multi-divisional projects, ensuring smooth coordination and timely execution.
• Provide ongoing operational and organizational support for clinical initiatives and improvement efforts.
• Collaborate with the Vice Chair of Professionalism, Inclusion, Diversity, and Empowerment (PrIDE) and other departments to plan and execute events and projects that support the goals of the Diversity & Inclusion Committee.
• Lead quality improvement initiatives, offering consistent updates and feedback to leadership.
• Plan, organize, and execute in-person and virtual public service seminars, medical education sessions, and community outreach events across the department.
• Source and coordinate with vendors for departmental events.
• Assist Department Communication Strategist in managing social media presence for strategic divisions to support outreach and engagement and maintain and update key components of the departmental website.
• Influence and optimize internal project management processes related to marketing and clinical leadership.
• Maintain comprehensive and up-to-date department rosters to facilitate communication across leadership, DHIP, and DUHS staff.
• Assist the Vice Chair of PrIDE with the management and upkeep of the faculty handbook.
• Maintain and update all departmental organizational charts.
• Assist with administration of the Q-Genda database, including provider information, scheduling, clinical targets, and related data; support training and onboarding for new users.
• Support collaboration with Q-Genda system representatives to help maintain and optimize database functionality, automation, and reporting.
• Contribute to enhancements in database reporting and analytics.
• Support coordination with administration and the Health System when implementing new initiatives within Q-Genda.
• Manage the Teleshadowing Experience Program, including applicant review, communication, compliance, pre-shadowing interviews, and scheduling.
• Support projects focused on identifying and addressing health disparities within the department and patient population, including planning and implementing improvement strategies.
• Perform other project-related duties as assigned.

What We're Looking For

• Bachelor's degree in a business related field or equivalent general business background.
• 2 years related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.

Nice to Have

• A master's degree in a business related field may be substituted for 2 years experience.

Technical Stack

• Q-Genda database

Team & Environment

You will assist the department or division head and collaborate closely with Vice Chairs and other departments.

Work Mode

This is an onsite position located at Hock Plaza - 2424 Erwin Rd, Durham, NC 27705.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.