AccorHotel is looking for a versatile and proactive Accounts Administration and Tech Support Officer. This dual role combines IT support with finance administration, offering a unique opportunity to contribute across both technical and operational functions in a dynamic hospitality environment. You'll be part of a team that creates guest moments that feel both effortless and deeply personal.
What You'll Do
- Provide first level IT support to hotel staff and guests, troubleshoot hardware, and assist with basic network connectivity.
- Act as the onsite conduit between staff and the Remote HQ IT team, raising and following up on tickets.
- Maintain the IT Contracts Register, manage password security protocols, and oversee system access rights.
- Support PCI compliance processes, conduct internal security checks, and monitor audit logs.
- Assist in preparing capex requests, gathering quotes, and supporting IT asset lifecycle management.
- Process invoices, coding, vendor queries, and statement reconciliations for accounts payable.
- Issue invoices, follow up on outstanding balances, and maintain debtor records for accounts receivable.
- Prepare daily revenue reports, reconciliations, and cash handling checks.
- Support accruals, reconciliations, and documentation collation for month-end.
What We're Looking For
- Skilled in IT troubleshooting with a customer focused approach.
- Comfortable working across both technical and administrative functions.
- Highly organised, detail-oriented, and able to manage competing priorities.
- Professional, discreet, and an excellent communicator.
Nice to Have
- Experience working in hospitality environments.
Benefits & Compensation
- Compensation: $35.00 – $40.00 per hour, based on experience.
- Work in a luxury resort environment with international guests.
- Be part of a prestigious Italian restaurant.
- Opportunities for career growth and development in hospitality.
- 30% off food & beverage at Accor properties worldwide.
- Generous accommodation discounts at 4,500+ hotels across 110 countries.
- Career mobility across Accor’s global brand portfolio.
- A culture of diversity, inclusion, and opportunity.
Work Mode
This role is onsite.
AccorHotel is an equal opportunity employer.
