Salesforce is hiring an Account Solution Engineer, Public Sector to support the Canadian Federal Government. In this role, you will act as a trusted technical advisor, translating business objectives into compelling Salesforce solutions that help clients connect with citizens in new ways.
What You'll Do
- Coordinate and lead the entire technical solution cycle in close collaboration with sales, product, and services teams.
- Understand client needs and establish Salesforce’s products as the best solution for their unique challenges.
- Develop and deliver innovative custom solutions, including building and presenting customized demos to key decision-makers.
- Convey a deep understanding of the Federal Government industry and technology landscape.
- Respond efficiently to RFxs (RFPs, RFIs, ITQs).
- Design and share reusable assets for the broader Solution Engineering and Sales teams, such as presentations, demos, and videos.
- Attain quarterly and annual objectives assigned by management.
- Participate in all appropriate product, sales, and procedural training and certifications.
What We're Looking For
- 5+ years combined experience working with Canadian public sector organizations, specifically the Federal Government, and/or with Salesforce solutions.
- 5+ years of solution engineering, consultancy, delivery, or practical on-the-job experience.
- Currently holds at least one valid Salesforce certification.
- At least one relevant Salesforce certification (Administrator, Service Cloud, Experience Cloud) and consulting experience.
- A good understanding of Artificial Intelligence and its applicability to the Federal Government.
- Experience as a participant in Digital Transformation strategies and enterprise consulting.
- Proven oral, written, presentation, and interpersonal communication and relationship skills.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to tackle problems in dynamic, energizing environments.
Nice to Have
- Bilingualism is an asset but not mandatory (French & English).
Technical Stack
- Salesforce products
- Artificial Intelligence
Team & Environment
You will be mapped to specific territories and their respective Account Executives, but will often work across territories.
Work Mode
This role operates in a local-country work mode and is located in Canada.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Employees are assessed on the basis of merit, competence and qualifications without regard to protected classifications.
