At DXC Technology, the Account Project Lead (APL) serves as the strategic anchor for all project delivery across a key customer or portfolio. You will own delivery outcomes end-to-end, from early solution design through to operational handover, acting as a trusted advisor to the customer and a key partner to Account Leadership.
What You'll Do
- Own the successful end-to-end delivery of all projects across your assigned customer account.
- Serve as the single point of contact for project delivery to both Account Leadership and the customer.
- Oversee daily project execution to ensure scope, quality, schedule, and financial targets are consistently met.
- Manage project resources—people, partners, and services—to optimise delivery performance.
- Govern the project portfolio and lead escalation processes when needed.
- Ensure full compliance with project management methodologies, tools, and governance standards.
- Drive continuous improvements in productivity, quality, and delivery excellence.
- Manage project profitability, forecasting, and financial reporting with accuracy and transparency.
- Partner with Account Leadership to support account growth and maximise delivery-driven revenue opportunities.
- Oversee smooth handover of projects into the operational (RUN) environment.
- Provide holistic reporting across financials, contract performance, quality, productivity, and labour footprint.
What We're Looking For
- Proven leadership and exceptional people management skills.
- A deep understanding of enterprise operations and complex customer ecosystems.
- Broad IT operations knowledge and familiarity with enterprise service delivery.
- Strong grasp of project management methodologies and governance frameworks.
- Professional certification (PMP, PRINCE2, or equivalent).
- Strong financial acumen with experience driving project profitability.
- Ability to define roles and accountability across diverse stakeholders.
- A track record of building trusted customer relationships and serving as a delivery advisor.
- Demonstrated experience delivering complex project portfolios in large enterprise environments.
- Experience managing financials, contracts, and commercial outcomes.
- Strong stakeholder engagement and communication skills.
- Familiarity with structured delivery governance frameworks.
- Experience supporting account growth and contributing to delivery-led expansion initiatives.
Team & Environment
This role is a key member of the Account Leadership Team. You will collaborate closely with the Account Customer Partner (CP), Architecture, Service Relationship Management (SRM), and Build teams.
Work Mode
This position operates on a hybrid work model.
DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life.
