About the Role
The role involves managing and expanding relationships with public sector organizations in Belgium, identifying client needs, and positioning solutions that meet those requirements through proactive engagement and strategic account planning.
Responsibilities
- Develop and maintain strong relationships with public sector clients across Belgium
- Act as the primary point of contact for ongoing client interactions and service delivery
- Identify opportunities for account growth and upselling within existing contracts
- Collaborate with internal teams to tailor solutions to public sector requirements
- Lead negotiations and contract renewals with government entities
- Understand public procurement processes and compliance standards
- Present product offerings in a way that aligns with public sector objectives
- Monitor client satisfaction and address concerns proactively
- Track and report on key account performance metrics
- Coordinate with technical teams during implementation phases
- Stay informed about changes in public policy affecting client needs
- Organize regular check-ins and strategic reviews with stakeholders
- Prepare customized proposals and responses for public tenders
- Ensure alignment between client goals and service delivery timelines
- Support marketing initiatives tailored to government audiences
- Maintain accurate records in the CRM system
- Participate in industry events relevant to the public sector
- Escalate technical or operational issues to appropriate teams
- Drive adoption of new features within client organizations
- Contribute to internal knowledge sharing on public sector trends
Compensation
Competitive salary with performance-based incentives and benefits package
Work Arrangement
Hybrid work model with flexibility based on role requirements
Team
Collaborative team focused on public sector client success and growth
Why this role matters
Public sector organizations face unique challenges in modernization and service delivery. This role directly supports their transformation by connecting them with effective solutions, ensuring compliance, and fostering long-term partnerships that improve outcomes for citizens.
What to expect
You will engage with decision-makers across federal, regional, and local government bodies. Your work will combine strategic planning, relationship management, and solution alignment, supported by a team dedicated to public sector excellence.
Not available for this position
