Remote (United States) Hybrid Employment

Mia Labs, Inc. is hiring an Account Executive

Responsibilities

  • Own the full sales cycle from prospecting and lead qualification through complex contract negotiation and closing.
  • Consistently meet or exceed quarterly and annual sales quotas by acquiring net-new customers in the automotive dealership sector.
  • Develop deep product knowledge to clearly articulate the business value and ROI of Mia’s conversational AI solutions to technical and non-technical stakeholders.
  • Partner closely with the Client Success and Solutions Engineering teams to ensure a seamless technical transition and adoption for new clients.
  • Identify and execute expansion opportunities within new accounts by recognizing unmet customer needs and aligning them with Mia’s evolving suite of AI products and features.
  • Drive incremental revenue growth through proactive cross-selling of new automation modules and upselling higher-tier service plans that maximize dealership ROI.
  • Use data, analytics tools, and ROI modeling to build compelling, actionable business cases for prospective clients.

Requirements

  • 5+ years of successful quota-carrying experience in B2B SaaS sales, selling technical products into complex, multi-location operators (e.g., retail, healthcare, restaurants, etc.) where the pattern of complexity matters more than the specific vertical.
  • Proven track record of closing complex, high-value deals and managing a high-volume sales pipeline.
  • Strong technical aptitude—comfortable understanding integrations, telephony systems, CRM data, and automation workflows.
  • Exceptional negotiation skills and client-facing confidence, capable of presenting to executive-level audiences.
  • Organized, process-driven, and effective in fast-moving startup environments.
  • Proven ability to act as a 'pipeline builder,' not a 'pipeline inheritor,' with a verifiable track record of successful cold prospecting and net-new customer acquisition.
  • Comfortable operating and thriving in an early-stage (Series A/B) environment, demonstrating an ability to 'build the plane while flying it' and create structure in ambiguous, rapidly evolving situations.

Nice to Have

  • Experience with dealership operations or automotive systems is a plus.
  • Familiarity with conversational AI, LLMs, or automation technologies.
  • Strong understanding of dealership workflows across sales and service.
  • Prior experience selling AI or automation-driven products.

Benefits

  • Equity participation through stock options.
  • Fully paid health, vision & dental insurance for employees.
  • Flexible PTO and hybrid schedule (3 days / week in downtown Austin).
  • Free lunches, parking stipend provided, team events, and a casual, but get things done culture.

Work Arrangement

Hybrid

Required Skills
B2B SaaS salesselling technical products into complexmulti-location operatorsdealership operations or automotive systconversational AILLMsor automation technologies. B2B SaaS salesselling technical products into complexmulti-location operatorsdealership operations or automotive systconversational AILLMsor automation technologies.
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About company
Mia Labs, Inc.
Mia is the fastest and most humanlike customer service agent for dealerships. It automates inbound phone calls, speaks like a human, answers 24/7/365, and automates appointments. It is expanding to texting, outbound campaigns, and aims to become the modern communications engine and general operating system for dealers.
All jobs at Mia Labs, Inc. Visit website
Job Details
Department Sales
Category other
Posted a month ago