Paired is hiring an Account Director (Retention Marketing - Klaviyo Expert) to lead customer lifecycle strategy for multiple high-growth client accounts. This strategic role is ideal for someone who has partnered with large, complex brands and knows how to deliver exceptional lifecycle marketing.
What You'll Do
- Own retention strategy for a range of high-growth DTC brands.
- Strategize, build and optimize full lifecycle systems.
- Lead client strategy calls and oversee all retention performance.
- Guide internal teams on execution and campaign production.
- Spot gaps, bring ideas, and push the work forward.
What We're Looking For
- Fluent in both spoken and written English.
- 5+ years of experience in retention and lifecycle marketing.
- Advanced Klaviyo expertise—well beyond basic, plug-and-play flows.
- Hands-on experience with enterprise-level retention strategies and marketing automations.
- Exceptional strategic thinking and client leadership abilities.
Nice to Have
- Proven track record working with large and complex brands.
- Prior experience working in an agency or across multiple accounts.
Technical Stack
- Klaviyo
Benefits & Compensation
- Fully remote work setup with flexible hours aligned to U.S./EU time zones.
- Opportunity to lead strategy and execution for high-growth DTC e-commerce brands.
- Creative ownership and autonomy to design, test, and optimize campaigns.
- Dynamic, fast-paced environment with room to innovate and make a measurable impact.
Work Mode
This is a fully remote position open to candidates based in Canada.
Paired is an equal opportunity employer.
