Hopper is looking for an Account Director - Commerce to be a key member of the Partner Success team at HTS. Reporting to the VP of Partner Success, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages.
What You'll Do
- Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
- Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS.
- Drive adoption of new products, features, and upsell opportunities across our travel commerce platform.
- Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience.
- Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
What We're Looking For
- Strong interpersonal and communication skills to engage with stakeholders at all levels.
- Business-level fluency in Korean and English.
- Proven ability to manage and grow strategic partnerships.
- Excellent analytical skills with experience in data-driven decision-making.
Nice to Have
- Experience in travel, e-commerce, SaaS, or working with Korean clients or partners.
Team & Environment
You'll be a key member of the Partner Success team at HTS, reporting to the VP of Partner Success. Hopper fosters an entrepreneurial culture where pushing limits and taking risks is everyday business, with open communication and small, dynamic teams that deliver massive impact.
Benefits & Compensation
- Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
- Hopper covers 100% of the cost for employees, and up to two dependents, for employer sponsored health insurances.
- Hopper covers 100% of premiums for supplemental accident and life liability insurances.
- Very generous parental leave, much above industry standards.
- Unlimited PTO.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Hopper provides a monthly allowance to assist with costs of internet utility.
- Hopper provides the 13th month salary for PHL employees in the month of December.
- Carrot Cash travel stipend.
- Hopper will apply the De Minimis benefit for dependent medical, rice subsidy, uniform/clothing, medical assistance and laundry allowances.
Work Mode
This is a 100% remote position based in the Philippines.
Hopper is an equal opportunity employer.
