Responsibilities
- Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems
- Troubleshoot system malfunctions and false alarms
- Program multiple types of systems and test for proper operation
- Consults with client on system issues; provides recommendations for repair
- Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting
- Runs wiring and circuits, installs hardware, and attaches electrical wires
- Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required
- Replaces malfunctioning hardware when necessary
- Ensures systems comply with NEC and NFPA fire codes
- Explains and demonstrates system function and operation to end users
- Performs other related duties as required
- Be on call as required
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Provide support for form development and maintenance of inspection forms
- Tech savvy with working knowledge of office automation products, databases, and remote control
- Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes
Requirements
- Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems
- Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills
- Ability to maintain productivity in the field, set goals, and meet service schedule
- Competent in reading plans, documents, meters, and to discern colors for safety signage
- Ability to follow written and verbal instructions
- Exceptional attention to detail and communication skills
- Eagerness for professional development and growth
- Ability to pass various background checks
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle
Nice to Have
- NICET l or ll, Avigilon Cert, other manufacturers certifications
Benefits
- Competitive salary
- Monday - Friday (occasional evening, weekend, and out-of-town work)
- Options for Medical, Dental and Vision insurance for you and your family
- A 401K plan with a company match
- PTO and Paid Holidays
- Opportunities for training and advancement
- Relevant educational and licensure reimbursement for qualified candidates
- Health Savings Account (HSA)
- Life Insurance
- Employee Assistance Program
- Sign-on Bonuses available for individuals with an active NICET or high-level manufacturer certifications
- Referral Bonuses
Work Arrangement
On-site
Additional Information
- VSC Fire and Security is a drug free workplace
- Equal Opportunity Employer
