The intern will support marketing initiatives across existing customer acquisition channels, with responsibilities including project documentation, email journey monitoring, and coordination across teams. Reporting to the Senior Director of Existing Customer Acquisitions and Cross-sell Strategy, the role emphasizes process tracking, creative development, and workflow management.
Responsibilities
- Support strategic marketing campaigns across all existing customer acquisition channels and product lines
- Lead the development, launch, tracking, and execution of designated projects in collaboration with Acquisition email, Authenticated, and Chasing teams, depending on internship length
- Contribute to initiatives such as refinance campaigns, expansion of passive offer prequalification, and segmentation testing, based on time availability
- Document procedures and workflows for strategic marketing projects
- Develop creative briefs with strategic direction for use across marketing channels
- Collaborate with channel-specific team members to ensure alignment
- Track campaign progress and project status using the JIRA workflow system
- Review email customer journeys to verify content accuracy and proper execution
- Support coordination between marketing and other departments such as Brand, Product, Technology, and Marketing
- Serve as the main联络 point between marketing and internal cross-functional teams
- Participate in meetings to review marketing project plans and progress with various teams
Requirements
- Demonstrates urgency and the ability to meet tight deadlines with strong time-management abilities
- Possesses strong interpersonal and written communication skills
- Shows creative thinking and the ability to generate original ideas
- Has foundational knowledge of marketing principles
- Highly organized with the capacity to handle multiple tasks and initiatives simultaneously
- Adaptable to fast-paced environments where ambiguity and short timelines are common
- Able to detect inconsistencies quickly and communicate issues with proposed solutions
- Has experience with Jira or similar project management tools
Tech Stack
Jira
Team
Reports to the Senior Director of Existing Customer Acquisitions and Cross-sell Strategy
Additional Information
- The internship is scheduled for summer 2026
- The extent of involvement in Chasing email journeys may vary depending on the internship duration
