Eneto GmbH is hiring a Werkstudent Operations Manager (m/w/d) - Wärmepumpen-Installationen

At Eneto, we simplify modern air conditioning and heating solutions, making them rapidly accessible and affordable. By offering premium air-to-air heat pump brands, clear processes, quick installation times, and transparent fixed prices, customers effortlessly obtain optimal solutions. Our objective: maximize efficiency with minimal acquisition costs – without complexity or prolonged construction periods. Our strength lies in nationwide installation teams, standardized workflows, and systems that can be mounted in 1-2 days. Over 70,000 customer experiences from previous energy projects form our foundation. Our devices are smartly controllable and flexibly connectable with other systems. We are seeking a Student Operations Manager (m/w/d) who will serve as the interface between customers, craftsmen, and our team, ensuring smooth operational management of our installations. Tasks: Craftsman Coordination - Allocating assignments to suitable partner businesses (climate technicians, traditional craftsmen, electrical technicians) - Coordinating appointments between customers and partners - Ensuring partner businesses' quality and execution meet standards Technical Detailed Planning - Supporting project specifications: positioning indoor/outdoor units, pipeline routes, electrical connections, condensate drainage - Calculating heating load for rooms and buildings according to standards - Coordinating technical details with craftsmen and customers - Specialized configuration of air-to-air heat pumps (performance, placement, technical requirements) Daily Troubleshooting - Resolving inquiries (access, technology, material requirements) - Following up on pending items to prevent project stagnation Operational Structure & Documentation - Maintaining data in company tools (CRM/project overviews) - Ensuring all relevant installation information is available (photos, plans, approvals) - Managing KfW application processes (documents, evidence, coordination) Qualifications: - Enrolled student (Business Engineering, Business Administration, Technical Building Equipment, Electrical Engineering, Energy Technology, Construction or comparable) - Excellent German language skills, written and spoken - Structured, reliable work approach – enjoys to-do lists and clear processes - High communication skills: ability to speak directly, clearly, and bindingly with customers and craftsmen - Basic understanding of technology/building technology or willingness to quickly learn - Confident handling of laptop and standard office tools What We Offer: - Student position with approximately 20 hours/week, plannable alongside studies - Primarily remote work, occasional coordination/workshops as needed - Direct collaboration with founders and technical team - Clearly defined tasks with significant daily responsibilities - Opportunity to actively improve processes - Experience in growing market (energy efficiency, climate/heat pumps) for impressive resume Benefits: - Fair hourly compensation with clear responsibilities - Remote-first approach with clear processes and digital tools - Flexible planning (approximately 20 hours/week) - Practical insights into technical project management - Direct communication with founders - Steep learning curve - Valuable experience in growing climate/heat pump market - Design scope for process improvements - Potential for permanent role transition Application Requirements: - Resume - 2-3 sentences explaining suitability for operations/coordination role - Optional: brief examples of previous organizational experiences