Berman Auto Group is hiring a Warranty Administrator to ensure accurate and efficient handling of warranty processes for Kia and Hyundai vehicles. You will play a crucial role in our service department, managing claims and supporting our technicians and customers.
What You'll Do
- Process and submit warranty claims accurately and in a timely manner.
- Review and verify claim information for completeness and policy compliance.
- Communicate with manufacturer representatives regarding claim statuses, approvals, and denials.
- Maintain accurate records of all warranty claims, documentation, and correspondence.
- Assist in reconciling warranty receivables and provide regular status updates to management.
- Coordinate with service advisors and technicians to gather necessary information for claims.
- Stay up-to-date with all warranty policies, procedures, and updates.
- Provide support to the service department by handling customer inquiries related to warranty coverage.
- Perform other administrative tasks as needed to support the service department.
What We're Looking For
- Minimum of 2 years of Hyundai and/or Kia warranty administration experience.
- Knowledge of manufacturer warranty systems and policies.
- Excellent organizational skills and attention to detail.
- Proficiency in using computer systems and software, including Google Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
Technical Stack
- Google Suite
Team & Environment
You will be part of the service department, coordinating closely with service advisors and technicians.
Benefits & Compensation
- Compensation: $45,000-$85,000 Salary + Commission structure (BOE)
- Competitive PTO Policy
- Multiple Low-Cost Medical Insurance Options + FREE TelaHealth
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability
- 401K
- Automotive Service & Sales Discounts
- Career Path and Opportunities for Advancement
Work Mode
This is an onsite position located at Berman Auto Group in Niles, IL.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




