Henry Ford Health is looking for a Unit Secretary to join its Pulmonary Medicine unit, which specializes in treating lung transplants, pulmonary hypertension, and other pulmonary conditions. In this role, you will be responsible for all clerical and reception duties on the unit, following the organization's Team Member Standards of Excellence with a focus on customer service and communication.
What You'll Do
- Perform all clerical and reception duties for the assigned unit.
- Provide customer service and respond to call lights.
- Answer phones and facilitate communication between the nursing unit and callers.
- Process new admissions clerically, including creating patient charts and MyChart enrollment.
- Schedule post-discharge appointments following established unit processes.
- Process and back-enter non-medication orders placed during system downtime.
- Maintain downtime paper forms.
- Perform monthly maintenance of BCA, printer, and unit reports.
What We're Looking For
- High school diploma or G.E.D. equivalent.
- One year of experience in a healthcare setting such as a medical office, hospital, or laboratory.
- Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the HFHS Customer Service Policy.
- Physical ability to lift and move supplies and equipment.
Nice to Have
- Previous experience as a unit secretary.
Benefits & Compensation
- Competitive health plan options including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan.
- Dental and eye care coverage.
- Tuition assistance.
- Family forming benefits.
- Discounts to dozens of businesses.
Work Mode
This is an onsite position based in Detroit, Michigan.
Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
