About the Role
The individual in this role will work closely with sales to translate customer requirements into scalable, high-performance network designs using UniFi products, ensuring technical feasibility and product alignment.
Responsibilities
- Collaborate with sales representatives to understand client needs and objectives.
- Design tailored network infrastructure solutions based on customer environments.
- Conduct technical assessments for commercial and enterprise deployment scenarios.
- Produce detailed network diagrams and system documentation for proposed installations.
- Perform proof-of-concept demonstrations to validate solution performance.
- Provide pre-sales technical guidance for UniFi product integration.
- Respond to customer inquiries regarding system capabilities and limitations.
- Evaluate site conditions to recommend optimal equipment placement and configuration.
- Support bid responses with technical specifications and system justifications.
- Coordinate with engineering teams to escalate product feedback and feature requests.
- Assist in the development of sales tools and technical training materials.
- Stay current with product updates, firmware releases, and security patches.
- Troubleshoot pre-deployment design challenges and propose alternatives.
- Ensure compliance with industry standards in network design proposals.
- Communicate technical details clearly to non-technical stakeholders.
- Participate in customer meetings and technical workshops.
- Validate solution scalability for large-scale deployments.
- Monitor emerging networking trends and competitive offerings.
- Maintain accurate records of customer engagements and project progress.
- Support post-sales handoff to implementation teams when required.
Compensation
Competitive salary and benefits package offered based on experience and qualifications.
Work Arrangement
Full-time position with on-site requirements in Taipei.
Team
Collaborative engineering team focused on technical sales support and customer solutions.
Why This Role Matters
- This position bridges technical expertise and sales strategy, ensuring customers receive optimized network solutions that meet real-world demands.
- Engineers in this role directly influence customer success and long-term product adoption through accurate system design and validation.
Growth Opportunities
- Opportunities exist for professional development in advanced networking technologies and leadership within technical sales teams.
- High performers may take on regional responsibilities or specialized solution domains.
Visa sponsorship may be available for qualified candidates.
