Echelon Insurance is looking for an Underwriting Assistant to provide administrative support to our Regional Program Manager and Underwriters. In this role, you will play a key part in maintaining service quality and operational efficiency, directly supporting our broker partners and internal underwriting processes.
What You'll Do
- Map all new business submissions and renewals
- Enter required information into systems including SIM, Guidewire, Passport, and Bordereau
- Issue policies according to the underwriters' quotation and instructions
- Issue endorsements, including terminations and reinstatements, on a timely and accurate basis
- Prepare files for underwriting review and attach all required documentation
- Review and respond to all broker requests promptly
- Identify problematic issues that may affect service and report them to management
- Provide service consistent with company best practices and national standards
- Review certificates, losses, and other correspondence and refer to the underwriter where necessary
What We're Looking For
- Excellent oral and written communication skills
- Strong organizational and interpersonal skills with the ability to multi-task
- Exceptional customer service skills
- Ability to work collaboratively in a team environment and independently
- Strong time management skills, accuracy, and attention to detail in a highly structured environment
- Ability to effectively handle multiple priorities and meet deadlines in a fast-paced environment
Nice to Have
- Post-secondary education in a related field
- Currently holds or is working towards a CIP designation
Technical Stack
- SIM
- Guidewire
- Passport
- Bordereau
Team & Environment
You will provide administrative support directly to the Regional Program Manager or Underwriters, ensuring smooth workflow and high-quality output for the team.
Benefits & Compensation
- Achieve work-life harmony with access to an award-winning holistic wellness program
- Pursue continuous learning through a robust corporate curriculum and education reimbursement program
- Enjoy incredible rewards, travel incentives, and product and service discounts
- Benefit from pay-for-performance and best-in-class recognition programs
- Receive competitive benefits including a defined contribution plan and a personal spending account
- Compensation is salary-based and part of a total rewards package, with the expected range impacted by skills, experience, working location, business line, scope, and level.
Echelon is an equal opportunity employer.
