Unknown Company is hiring a Threat Assessment Manager - GWS Technology & Security Operations (Remote)

Capital One is hiring a Threat Assessment Manager to join our Global Workplace Services (GWS) Technology & Security Operations. In this role, you will lead the assessment and management of workplace violence concerns, direct and indirect threats against associates, assets, and the business. You will handle a spectrum of incidents, from harassing communications to social media threats, while providing direct crisis support.

What You'll Do

• Maintain the confidentiality of customer, associate, and business data at all times.
• Provide direct support to associates experiencing crisis such as suicidality and Intimate Partner Violence (IPV).
• Stay current on the latest tools to accurately monitor and assess threats.
• Effectively share information with appropriate management in a time-sensitive manner.
• Maintain proper case management processes and documentation on all threatening incidents.
• Successfully complete ongoing training and certifications in threat assessment and workplace violence subjects.
• Conduct research and interviews in accordance with all state, federal, and local laws.
• Conduct threat assessments and investigations.
• Use a variety of open source and social media networking sources and platforms to perform threat assessments.
• Collaborate with Legal, Associate Relations, Human Resources, and other partners on workplace violence issues.
• Prepare internal and external documentation on persons of interest or concern.
• Determine and recommend appropriate mitigation methods consistent with industry best practices.
• Liaise with law enforcement on criminal incidents.
• Participate as an active member in professional security organizations.
• Consult with stakeholders regarding employee and contractor terminations that may require security assistance.
• Develop and deliver training in subjects such as Workplace Violence Prevention and Response.

What We're Looking For

• Bachelor’s degree or military experience.
• At least 4 years of private sector corporate security, law enforcement, military experience, or any combination.
• At least 4 years in Behavioral Threat Assessments.
• At least 4 years of experience working directly with individuals in crisis.

Nice to Have

• Master's Degree in Security Management, Criminal Justice, Psychology, or a relevant area of study.
• At least 7 years of private sector corporate security or Law Enforcement experience.
• At least 7 years in Behavioral Threat Assessments.
• Professional certification as a Certified Threat Manager (CTM) through the Association of Threat Assessment Professionals.

Team & Environment

You'll be part of the GWS Threat Management Team (TMT) within Global Workplace Services (GWS) Technology & Security Operations.

Benefits & Compensation

• Performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• A comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.
• Compensation for McLean, VA: $126,700 - $144,600; Compensation for Remote (Regardless of Location): $115,200 - $131,500.

Work Mode

This is a fully remote position, open to candidates regardless of location.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.