Responsibilities
- Providing advice and guidance to agents
- Analyse and monitor transaction statistics
- Motivate and strategize on how to incentivise the agent army
- To activate agents for new corridors
- To ensure sufficient stock of marketing collateral is available
- Engage with potential customers and market the enterprise product.
- Custodianship of the Mukuru brand and maintenance of that standard.
- Engaging with ex-pat communities to understand their remittance needs
- Establish the viability of potential new corridors
- Engage new biz dev and projects regarding new potential corridors
- Conducting marketing research and write reports in BIP markets
- Conduct multiple domestic and international visits to sales agents
- Conduct filed work in all China sending countries
- Conduct various activations on requests
- Manage the stock and marketing collateral
- Manage the sales budget effectively
- Monitor targets and budgets to ensure alignment
- Curate weekly sales statistics
- Gather and present location specific information on sales
- Generate weekly travel plan
- Generate weekly report
- Liaise with HR to resolve any staff issues
- Solve escalated queries
- Assist with recruitment of new sales agents
- Ensure that all staff have sufficient training before commencing employment
- Liaise with community association
- Liaise with chambers of commerce
- Liaise with the relevant organizations
Requirements
- Sales and Marketing qualification.
- High School/Matric
- At least 5 years sales experience, of these, 2 years should be at managerial level
- English & Chinese (essential - fluency in speaking and reading)
- Experience in managing a Salesforce
- Experience in domestic and international travels
- Knowledge of sales and marketing principles
- Knowledge of how to generate marketing collateral
- Knowledge of marketing collateral
- Knowledge of procurement methodology
- Knowledge about market research and report.
Additional Information
- Verbal and written communication skills in English
- Selling skills
- Time management skills
- Organisational & administrative skills
- Interpersonal skills
- Driving skills
- Language skills: Chinese
- Ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
