Join AIA as a Technology Support & Services, Specialist, responsible for managing our information technology infrastructure, applications, and software. You'll provide crucial technical support to internal users, helping us build a healthier, more sustainable future and enable people to live Healthier, Longer, Better Lives.

What You'll Do

Provide technical expertise in the management of network facilities.
Configure, install, maintain, and upgrade computer hardware including physical servers, laptops, network switches, and routers.
Install, maintain, and upgrade software and applications.
Coordinate web system hardware and operating system server software.
Provide on-site and remote technical support to AIA's internal users for computer applications and hardware.
Explore opportunities to improve workflow and build a healthy environment.
Complete other relating tasks as assigned to align with business policy and build long-term business growth.

What We're Looking For

Proven experience in managing IT infrastructure and providing technical support.
Strong hands-on skills in configuring, installing, and maintaining computer hardware (servers, laptops, switches, routers).
Experience with server software, operating systems, and web system hardware coordination.
Ability to provide effective on-site and remote technical support to internal users.
Initiative to identify and act on opportunities to improve workflows.
Ability to complete assigned tasks in alignment with business goals.