Medtronic is hiring a Technical Writer to produce customer-facing product documentation, including user guides and instructions for use (IFUs), for our medical devices. You will be responsible for labeling for clinicians and patients, supporting new product development and legacy document maintenance for the Cardiovascular portfolio. In this role, you will distill technical information from cross-functional staff into accurate content for technical and non-technical users.
What You'll Do
- Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.
- Write clear, simple content that speaks to customers in their own language, understanding the impact of localization.
- Effectively communicate the appropriate level of detail based on technical and customer requirements.
- Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
- Understand how regulations, laws, and standards influence content design.
- Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development.
- Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones.
- Contribute to time and cost estimates for labeling deliverables for project teams.
- Take direction to be able to work independently and make sound decisions.
- Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory process requirements.
- Assist in providing documentation for CAPAs, and departmental and business-unit audits.
- Participate in department and business-unit initiatives.
- Oversee change order process for labeling.
- Coordinate translations and track the status of translations.
What We're Looking For
- Bachelor's degree
- Minimum of 2 years of communications, labeling, and/or technical writing experience
- Advanced degree with 0 years of communications, labeling, and/or technical writing experience
Nice to Have
- 2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry
- Understand industry trends in technical communication, information architecture, and content development
- Experience creating content for software or apps and managing software documentation projects
- Experience using product lifecycle management (PLM) software
- Exceptional writing and communication skills
- Experience working with cross-functional project teams
- Experience authoring in XML within a content management system
- Demonstrated ability to meet deadlines and manage multiple priorities
- Ability to work effectively across disciplines to implement creative solutions to complex problems
- Knowledge of Medtronic products and quality systems
- Knowledge of formal reviews and system validation processes. Knowledge of software technologies used for writing, publishing, and document control
- Knowledge of structured writing and minimalism
- Aptitude to learn new requirements, processes, and tools
- Excellent problem-solving skills
- Self-directed and highly organized
- Strong attention to detail and accuracy
Technical Stack
- XML
- Content management system
- Product lifecycle management (PLM) software
Team & Environment
This role is part of cross-functional project teams.
Benefits & Compensation
- Compensation range: $66,400.00 - $99,600.00
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
Work Mode
This is a hybrid position based in Mounds View, MN.
Medtronic is committed to fostering a culture of professional growth and cross-functional collaboration, leading with purpose to put patients first in everything we do.
