About the Role
The role involves analyzing business processes, translating requirements into technical specifications, and supporting implementation of software solutions while working closely with development and product teams.
Responsibilities
- Gather and document business requirements from stakeholders
- Translate business needs into functional technical specifications
- Collaborate with software developers and quality assurance teams
- Analyze existing workflows to identify areas for improvement
- Support system integration and data flow processes
- Participate in agile development cycles and sprint planning
- Create process models and workflow diagrams
- Validate system functionality against business requirements
- Assist in user acceptance testing and issue resolution
- Maintain traceability between requirements and deliverables
- Facilitate communication between technical and non-technical teams
- Monitor project timelines and deliverables
- Identify risks and propose mitigation strategies
- Ensure compliance with data governance standards
- Support change management procedures
- Document system enhancements and configuration changes
- Provide post-implementation support and training materials
- Evaluate performance metrics and system usage
- Assist in product roadmap planning
- Conduct gap analysis between current and desired states
- Use version control tools for requirement tracking
- Work with API documentation and integration tools
- Apply knowledge of software development life cycle
- Leverage problem-solving skills for technical challenges
- Maintain organized project documentation
Nice to Have
- Certified Business Analysis Professional (CBAP) credential
- Experience in IT services or software companies
- Background in financial or operational systems
- Knowledge of RESTful APIs and web services
- Familiarity with SaaS platforms
- Experience with data visualization tools
- Understanding of billing or time tracking systems
- Exposure to automated testing frameworks
- Project management certification
- Knowledge of GDPR or data privacy regulations
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid
Team
Collaborative team environment with cross-functional departments
Why This Role Matters
This position plays a key role in ensuring technology solutions meet business objectives by accurately capturing needs and guiding development efforts to successful outcomes.
Growth Opportunities
Opportunities exist for professional development, including mentorship programs, access to training resources, and advancement within the product and technical teams.
Not available
