This is an on-site role for a Swedish-speaking Content Moderator & Customer Service Agent in Athens, Greece, offered by Next Job Abroad. The position involves reviewing and moderating online content to ensure compliance with platform policies, while also handling user inquiries. It offers a structured office schedule with evenings and weekends free.
What You'll Do
- Reviewing and categorising social media content and commercial material
- Ensuring uploaded content follows internal guidelines and policies
- Making balanced, objective decisions based on defined rules
- Supporting safe and high-quality online experiences for users and businesses
- Applying content policies consistently across different cases
- Handling written and/or verbal user inquiries (chat, email or phone)
- Collaborating with your team on more complex cases
- Identifying workflow inefficiencies and suggesting improvements
What We're Looking For
- Swedish language proficiency
- Emotional resilience
- Professionalism
Benefits & Compensation
- Full training and support
- Structured office work schedule (Monday-Friday, 08:00-16:00)
- Evenings and weekends free
- Work-life balance in a Mediterranean lifestyle
- Social, international environment
- Easy access to beaches, islands and weekend trips
Work Mode
This is an onsite role with a fixed schedule Monday-Friday 08:00-16:00. The location is Athens, Greece.
