MGID is looking for a Success Manager (Brazil) to join our team. In this role, you will be responsible for relationship-building with publishers in Brazil, establishing strategic partnerships, optimizing traffic and revenue, and providing dedicated support within the Brazilian digital market.
What You'll Do
- Establish and foster partnerships and relationships with key publishers in the market.
- Monitor daily and maintain a steady flow of traffic from top clients.
- Optimize campaigns to achieve a positive revenue balance or minimize losses.
- Maintain constant contact with publishers to support and respond to client needs.
- Negotiate new ways of monetization and conduct tests of new monetization solutions.
- Work in close cooperation with the internal team globally within the department and cross departments.
What We're Looking For
- 2+ years of experience in a client-facing role within the digital media or online publishing sector.
- Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
- Strong communication skills and efficient interaction with different personality types.
- Deep understanding of the Brazilian digital market.
- Verifiable track record of closing major deals with publishers or advertisers.
- Strong analytical abilities to gather business insights by monitoring and interpreting data trends.
- Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required).
- Proficiency in CRM software and MS Excel or Google Sheets.
- Fluent Portuguese.
- Fluent English.
Nice to Have
- Experience in Client Service roles.
- Connections with local publishers, media groups, and warm contacts in Brazil.
- Experience with Native Advertising.
Technical Stack
- CRM software
- MS Excel
- Google Sheets
Work Mode
This is a remote position based in Brazil, with a focus on the São Paulo region.
MGID is an equal opportunity employer.
