Responsibilities
- Collaborate with Product, Finance, Accounting, RevOps, and Engineering leaders to define the future of billing architecture and commercial adaptability for both self-serve and enterprise customers.
- Create foundational components of a modern billing system, including usage tracking, billable metrics, product definitions, pricing tables, contracts, credits, subscriptions, overage handling, and invoice processing.
- Design a scalable architecture to precisely track product usage, convert raw data into billable units, and accommodate pricing changes without ongoing engineering effort.
- Develop and maintain an entitlement system that decouples pricing and packaging from product functionality, enabling programmable access controls, limits, and plan configurations.
- Coordinate with Salesforce administrators, CPQ teams, and Finance system owners to align quote-to-cash processes across CRM, product, billing, ERP, and reporting platforms.
- Ensure billing operations are reliable through idempotent event processing, clear reconciliation paths, consistent notifications, audit trails, and strong observability for technical and business users.
- Evaluate architecture and code for billing-related initiatives to guarantee accuracy, scalability, security, and long-term maintainability while enabling teams to manage implementation details.
- Diagnose and resolve complex issues such as invoice inaccuracies, usage measurement discrepancies, edge cases in contracts, entitlement errors, migration breakdowns, and data inconsistencies across systems.
- Lead organization-wide efforts like implementing usage-based billing, streamlining packaging models, enhancing developer experience in billing systems, or replacing fragile custom logic with modular, reusable components.
- Guide engineers across teams in best practices for domain modeling, distributed systems design, financial integrity, and building software where product behavior directly impacts revenue recognition.
Compensation
Competitive base salary, benefits, and stock compensation typically in the form of Restricted Stock Units (RSUs)
Work Arrangement
Hybrid — Bay Area
Other
- The role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs).
- Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.
- A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.
- Paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.
- Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.
- Flexible vacation policy, paid holidays, and other perks to recharge.
