Requirements
- 8+ years of Full Stack development experience using Javascript/ Java or related OOP, plus UI frameworks such as Angular JS, React JS, or Vue (expertise in end to end application development, maintenance, & deployment covering all platform and UI/UX aspects).
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the developer productivity (Usage of Open AI, Windsurf, Cursor etc.).
- Exposure to or hands-on experience with GenAI solutions, including Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), or Agentic AI systems.
- Passion for JavaScript and the Web as a platform, reusability, and componentization.
- Experience with data structures, algorithms, object-oriented design, design patterns, SQL, and performance-scale considerations.
- Strong Analytical and design skills.
- Ability to lead complex projects with material & technical risk at a team level.
- Work in agile, rapid development, and prototyping environment.
- Bachelor’s degree or equivalent experience in Computer Science or related field is preferred.
Nice to Have
- Experience with the ServiceNow Platform and Service Portal.
- Motivation for writing, debugging, and improving existing code.
Work Arrangement
Hybrid
Team
Structure: Connected Customer Experience (CCx) team, within the Digital Technology organization
Additional Information
- Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
- Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
- Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
