ServiceNow is hiring a Staff Product Designer to shape the future of work. In this role, you will lead significant initiatives that deliver product experiences influencing strategy and transforming workflows worldwide.
What You'll Do
- Lead large, complex initiatives and deliver experiences that influence our product strategy.
- Drive end-to-end product experiences considering user and product ecosystems, workflow, and design patterns.
- Develop frameworks and principles to standardize and guide cross-team work.
- Lead collaborative projects with multidisciplinary teams to deliver experiences that resonate with users.
- Share knowledge and expertise across the company to elevate colleagues, teams, and community of practice.
What We're Looking For
- 7+ years of relevant design experience.
- An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data.
- Experience developing frameworks and principles to standardize cross-team work and successfully bring a product design from conception to launch with minimal supervision.
- Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy.
- Experience participating in the complete product development lifecycle of web and/or software applications.
- Professional experience in user experience design.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges.
Team & Environment
You will be part of the Product Design team that collaborates closely with engineering and product management. Design has a very intentional seat at the table.
Work Mode
This is a hybrid position for candidates located in the APAC - Asia Pacific region.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.




