Shape the voice of investing through human-centered design
We need a skilled content designer who thrives on simplifying complicated concepts. In this role, you'll translate intricate investing mechanics into language that feels intuitive and trustworthy. You'll partner with product, engineering, research, and compliance teams to build experiences that put clients first.
What You’ll Do
- Define content strategy and language direction for investing products from early concept through launch
- Break down technical financial systems into clear, accessible communication
- Collaborate closely with cross-functional partners to identify pain points and design solutions that improve understanding
- Advocate for users by ensuring content meets real needs and reduces friction
- Lead by example in crafting precise, intentional language across interfaces and flows
- Identify gaps in experience and drive improvements across the product ecosystem
- Support a culture of craftsmanship, learning, and shared ownership in content quality
What We’re Looking For
- At least 8 years of experience in content design within consumer-facing software
- A portfolio that shows how your writing shaped product outcomes and user understanding
- Proven ability to simplify technical or regulated content without losing accuracy
- Strong strategic thinking with a focus on both user needs and business goals
- Experience shaping content for new or evolving products with limited precedent
- Ability to operate independently, manage competing priorities, and influence without authority
- Curiosity about fintech, investing, and how people interact with financial systems
- Familiarity with regulated environments is a plus
Our Environment
This is a remote-friendly role open to U.S.-based candidates. We value precision, collaboration, and continuous growth. Our culture emphasizes clarity, intellectual rigor, and putting the team before the individual. We expect resilience, initiative, and a commitment to elevating others.
We are an equal opportunity employer and welcome people from all backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
