Hybrid Full-time

Relevance AI is hiring a Staff Backend Software Engineer (Chat)

About the Role

Relevance AI is looking for a Staff Backend Software Engineer to join our Chat team and own one of our newest and fastest-growing products. You will drive technical leadership and execution, designing complex systems to deliver robust, enterprise-grade capabilities for real-time, AI-driven chat.

What You'll Do

  • Design, build, and operate scalable back-end systems that power real-time, AI-driven chat experiences.
  • Own mission-critical services and infrastructure, delivering impactful features from ideation through to production.
  • Push the boundaries of applied AI by enabling new agent capabilities, workflows, and system behaviours.
  • Shape how we build by influencing engineering standards, architecture, and processes as we scale.
  • Mentor and support engineers across the team, raising the bar for technical quality and ownership.
  • Set and uphold high standards for code quality, performance, reliability, and security.
  • Collaborate closely with product, design, and leadership to align technical direction with business outcomes.

What We're Looking For

  • 6+ years of hands-on software engineering experience, ideally within fast-paced, high-growth tech environments.
  • Strong experience designing, building, and maintaining production back-end systems.
  • Evidence of operating at Senior+ scope - driving architecture, mentoring teams, and influencing across multiple squads or projects.
  • Deep technical proficiency in modern web technologies, ideally TypeScript, Node.js, and cloud infrastructure (AWS preferred).
  • Thrive in dynamic, high-performance start up settings and comfortable with ambiguity, rapid iteration, and taking initiative.
  • Demonstrated ability to take full ownership of projects, solve complex problems, and consistently deliver high-quality, impactful results.
  • Deep interest in artificial intelligence and excitement to build innovative, category-defining products.
  • Regularly leverage AI tools and technologies in your workflow, and stay up-to-date with the latest advancements to boost productivity and innovation.

Nice to Have

  • Experience building systems for enterprise or high-scale users.
  • Contributions to open-source projects.
  • Hands-on experience with LLMs, agent workflows, or AI infrastructure.

Technical Stack

  • Express.js, Node.js, Typescript
  • MongoDB, PostgreSQL
  • Vercel, AWS (Lambda, Batch, CloudWatch)
  • Terraform

Team & Environment

You will be part of the Chat team, partnering closely with product, engineering, and go-to-market teams.

Benefits & Compensation

  • ESOP – Employee Stock Ownership Plan
  • AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources
  • Parental Leave – 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
  • Milestone Merch – Customised swag for work anniversaries
  • Food, Drinks & Community – Free breakfasts, healthy snacks, fully stocked fridge, team lunches on Thursday and Friday, Uber Eats dinners, regular catered meals, community events
  • Quarterly Team Events
  • Social Clubs
  • Sonder EAP – 24/7 mental health and wellbeing support

Work Mode

This is a hybrid position based in Sydney, AU.

Relevance AI is an equal opportunity employer.

Required Skills
Node.jsTypeScriptExpress.jsMongoDBPostgreSQLAWS LambdaAWS BatchCloudWatchTerraformVercelAPI DesignSystem ArchitectureDistributed SystemsPerformance Optimization
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10+ years experience
About company
Relevance AI

Builds the home of the AI workforce, empowering teams to delegate meaningful work to AI agents that think, act, and collaborate like experts. Provides a unified platform to create and manage intelligent agents that handle workflows, decisions, and collaboration.

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Job Details
Category backend
Posted 2 months ago