Hims & Hers is hiring a Sr. Software Engineer, Customer Platform

Hims & Hers stands as a premier wellness and healthcare platform, dedicated to enhancing global well-being through innovative medical solutions. Our approach revolutionizes healthcare by prioritizing customer needs and delivering personalized, affordable care from initial diagnosis through treatment completion. We recognize individual uniqueness, offering tailored health solutions designed to optimize outcomes while destigmatizing wellness challenges. As a publicly traded entity on NYSE under "HIMS," we provide comprehensive healthcare experiences. Additional details about our brand and operational approach can be found at hims.com/about and hims.com/how-it-works. About the Role: Hims & Hers aims to empower individuals toward healthier lifestyles. Our Customer organization drives critical initiatives by developing innovative digital experiences that enhance patient engagement, acquisition, and satisfaction. As a Senior Engineer in our Customer Platform group, you'll serve as a pivotal technical leader responsible for designing and implementing high-performance, scalable solutions across front-end and back-end systems. Your role involves cross-functional collaboration, architectural decision-making, engineering mentorship, and platform strategic development. You Will: - Architect scalable full-stack solutions meeting product requirements and enhancing user experiences - Provide technical mentorship and guidance on industry best practices - Champion team's technical priorities within the engineering ecosystem - Engage in product discovery to assess feasibility and validate concepts - Collaborate with design teams to create intuitive user interfaces - Facilitate seamless inter-team system integrations - Contribute strategic technological vision - Decompose complex projects into actionable tasks - Implement comprehensive observability practices - Elevate engineering standards - Analyze performance metrics for continuous improvement - Generate and maintain technical documentation - Conduct rigorous code reviews - Identify and resolve performance bottlenecks - Stay current with emerging technological trends - Support recruitment and onboarding processes - Foster open communication and continuous learning culture You Have: - 7+ years software engineering experience - 3+ years distributed system design expertise - 3+ years microservice architecture experience - Computer Science degree or equivalent professional background - Deep e-commerce/subscription domain knowledge - Proven scalable web application development skills - Proficiency in front-end and back-end technologies - Kubernetes and AWS hosting capabilities - Strong strategic problem-solving abilities - Agile methodology expertise - CI/CD process understanding - Relational database experience - Exceptional communication and collaboration skills - Independent project management capabilities Our Benefits: - Competitive compensation packages - Unlimited PTO - Comprehensive health coverage - Employee stock purchase program - 401k matching - Team retreat opportunities We value diversity, ethical practices, and inclusive workplace environments. We encourage applications from candidates with varied backgrounds and perspectives. Hims considers all qualified applicants, including those with prior legal records, following fair chance employment regulations. Compensation Range: $175K - $200K