Riverside Insights is hiring a Sr. Partnership Specialist, Clinical to expand our impact by helping educators discover the unique strengths and challenges of every learner. In this role, you will build strategic relationships, guide educational teams to solutions that elevate student potential, and own customer relationships within your assigned territory.
What You'll Do
- Drive growth across assigned territory accounts through expansion and renewals.
- Develop and execute strategic account plans aligned to departmental priorities.
- Follow up on leads from Customer Service, Marketing, HubSpot, and website channels.
- Support the transition of customers to updated clinical solutions.
- Conduct virtual customer meetings, product presentations, and solution consultations.
- Build strong relationships with educators, clinicians, and administrators to deepen product adoption.
- Maintain accurate CRM records and provide reliable forecasts.
- Document customer interactions and keep deal records current.
- Complete required product, positioning, and playbook trainings.
- Demonstrate understanding of product updates and communicate value clearly to customers.
- Participate in enablement sessions, team learning opportunities, and manager coaching.
Riverside Insights is an equal opportunity employer.
