CVS Health is looking for a Senior Analyst, Digital Product to support our in-home and virtual health services. In this high-visibility role, you'll accelerate product development, support team operations, and drive strategic initiatives, offering a path to deepen your product strategy experience.
What You'll Do
- Partner with the Senior Director of Product to support team OKRs, capacity planning, product operations, and cross-functional coordination.
- Contribute to strategic initiative planning, including market scans, opportunity assessments, and portfolio-wide analysis.
- Help prepare executive updates, product review materials, and cross-team communication artifacts.
- Work with Product Managers to support requirement documentation, user research, backlog organization, and MVP delivery.
- Analyze operational and clinical data to identify areas for improvement or product iteration.
- Support the end-to-end product lifecycle—from discovery and business case development to launch tracking and retrospective reviews.
- Conduct qualitative and quantitative research to evaluate new product opportunities, care models, and market trends.
- Support value proposition development by analyzing member, provider, and client needs alongside market and competitive benchmarks.
- Perform product performance analysis to identify areas for enhancement across engagement, conversion, operational throughput, and clinical outcomes.
- Support operational improvement analysis to uncover bottlenecks or inefficiencies in delivery workflows.
- Support collection, synthesis, and interpretation of member and provider feedback to inform product iteration.
- Develop decision-support tools, dashboards, and trackers to provide visibility into product performance and pipeline.
- Build competitor scans and benchmarks that inform product strategy and differentiation.
- Support the team to coordinate planning activities such as quarterly and annual planning, cross-team standups, and stakeholder reviews.
- Maintain centralized team documentation (e.g., roadmaps, Confluence pages, templates).
- Synthesize inputs from clinical, operations, engineering, and finance into actionable deliverables for the product team.
What We're Looking For
- 2–5 years of experience in product management, product operations, product analytics, consulting, or strategy.
- Business and analytical acumen, with experience in synthesizing data into insights and recommendations.
- Exposure to the product lifecycle, including discovery, design, development, and measurement.
- Experience supporting value proposition development through market research, stakeholder needs assessment, and competitive analysis.
- Familiarity with analyzing product performance and identifying operational improvements to optimize outcomes and efficiency.
- Experience collecting and synthesizing member and provider feedback to shape product design and iteration.
- Proven ability to support cross-functional teams and manage multiple initiatives simultaneously.
- Excellent communication skills and a talent for organizing complex information into clear and concise deliverables.
- High comfort level with Excel/Sheets, PowerPoint/Slides, and tools such as JIRA, Confluence, or equivalents.
- Curiosity and initiative—eager to jump into new problems, learn fast, and make an impact.
- Passion for improving healthcare access and outcomes.
Nice to Have
- Healthcare or healthcare technology experience.
Technical Stack
- Excel/Sheets
- PowerPoint/Slides
- JIRA
- Confluence
Team & Environment
Partners with product managers and cross-functional leaders. Reports to Senior Director of Product.
Benefits & Compensation
- Annual base salary range: $64,890.00 - $173,040.00
- Affordable medical plan options
- 401(k) plan with matching company contributions
- Employee stock purchase plan
- No-cost wellness screenings, tobacco cessation and weight management programs
- No-cost confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
CVS Health is an equal opportunity employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
