UPMC Hillman Cancer Center is looking for a Specimen Processor to join the team at UPMC West Shore. In this essential full-time daylight position, you will be a key contributor to patient care by ensuring our laboratory operations run smoothly. You’ll work in a fast-paced, collaborative environment focused on a service-oriented approach.

What You'll Do

Demonstrate a service orientation by conveying courtesy, respect, and a positive attitude in work situations.
Show initiative and offer assistance in the completion of the department's work.
Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
Investigate and resolve any requesting mistakes or other specimen problems.
Complete quality forms for unacceptable specimens, requesting errors, or other problems.
Separate specimens by centrifugation.
Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
Determine and enter the specimen receive time into the computer.
Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
Verify patient specimens such as blood, urine and other body fluids with requisitions or labels.
Properly request in the Laboratory Information System if needed.
Prepare, package and send specimens to outside locations as needed.
Receive, sort and prioritize all specimens according to laboratory policies.
Share specimens as necessary.
Notify supervisor of problems and of any requests that need credited or clarified.
Disinfect the work area after shift and during shift, if needed.
Participate in the orientation and training of new laboratory specimen processors.
Perform routine technical and related clerical duties as directed.

What We're Looking For

High School diploma or equivalent.
Good oral and written communication skills.
Ability to communicate effectively with all age groups and populations of external and internal customers both by telephone and in person.
Act 34 clearance.

Nice to Have

Three to six months of experience in a clinical laboratory, physician's office, or other medical environment, including knowledge of Medical Terminology and Laboratory Information systems.
Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center.