Responsibilities
- Serve as the senior customer-facing point of contact across Raft’s active Space Force programs, maintaining regular touchpoints with program managers, contracting officers, and mission stakeholders to stay ahead of issues and opportunities
- Stay in close lockstep with Raft’s delivery teams, maintaining an active understanding of program status, risks, and milestones so you can represent Raft accurately and respond to customer questions with confidence
- Take on direct program management responsibilities when needed, coordinating between delivery teams and customers, tracking action items, and ensuring commitments are met on both sides
- Own customer health across the portfolio: identify early warning signs of dissatisfaction or misalignment, escalate internally when needed, and work with delivery leadership to get programs back on track
- Translate customer feedback and mission requirements into clear, actionable input for Raft’s Delivery, Engineering, and Product teams, ensuring what we build reflects what the customer actually needs
- Ensure smooth program standup and onboarding for newly awarded work, bridging the gap between the growth phase and operational delivery
- Leverage your knowledge of the Space Force acquisition community, its programs, players, funding cycles, and procurement pathways, to identify and shape opportunities for Raft’s product portfolio
- Build and maintain trusted relationships with program managers, requirements owners, contracting officers, and senior leaders across Space Force and joint commands
- Identify expansion opportunities within existing programs and pursue net-new opportunities grounded in genuine mission understanding, not cold outreach
- Support early market engagement activities including capability briefings, product demonstrations, white papers, and industry day participation that position Raft’s products as the solution of record
- Navigate Space Force procurement pathways, RDT&E vs. O&M funding, OTA transitions from prototype to production, GWACs and IDIQs for product buys, and help customers find the right path to award
- Identify and evaluate teaming arrangements that strengthen Raft’s positioning on key pursuits, working with executive leadership on partnership strategy
- Maintain accurate pipeline data and account activity. Deliver regular updates to executive leadership on portfolio health, revenue outlook, and growth opportunities
Requirements
- Direct experience working within Space Force or a joint command with Space Force equities.
- Firsthand understanding of how Space Force programs are structured, funded, and acquired: RDT&E vs. O&M appropriations, OTA transitions from prototype to production, and how GWACs and IDIQs are applied to software product buys
- Familiarity with the key program offices, acquisition commands, and decision-making structures within Space Force, and the credibility to walk into those environments and be taken seriously
- Some experience with program management, project coordination, or customer-facing account responsibilities, comfortable owning outcomes across multiple concurrent workstreams
- Genuine curiosity about technology and a demonstrated ability to learn complex technical concepts quickly; able to engage substantively with engineers and product teams, not just relay messages between them
- A collaborative, low-ego working style; someone who earns trust by being prepared, present, and mission-focused
- Strong written and verbal communication skills; able to produce crisp briefings, status updates, and executive-level communications across both customer and internal audiences
- Comfort operating with ambiguity and shifting priorities, this role requires someone who can move between program oversight, customer engagement, and growth activity fluidly
- Active Secret clearance required to begin
- Must be eligible for and willing to obtain a Top Secret clearance with SCI eligibility
Nice to Have
- Prior service as a Space Force Guardian or in a Space-adjacent Air Force or joint billet with direct exposure to Space Force acquisition programs
- Experience on the government side of a program office, requirements shop, or acquisitions command, familiarity with how requirements get written, funded, and awarded
- Existing relationships within Space Force program offices, USSF acquisition commands, or SpaceWERX
- Familiarity with Raft’s core technology domains, autonomous data fusion, Agentic AI, cloud-native data platforms, and the ability to articulate their value in mission terms
- Existing TS/SCI clearance
Benefits
- Highly competitive salary
- Fully covered healthcare, dental, and vision coverage
- 401(k) and company match
- Take as you need PTO + 11 paid holidays
- Education & training benefits
- Annual budget for your tech/gadgets needs
- Generous Referral Bonuses
Additional Information
- U.S. citizenship required
- All work must be conducted within the continental U.S.
- Up to 35% travel
- Must be eligible for and willing to obtain a Top Secret clearance with SCI eligibility
