Responsibilities
- Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
- Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
- Lead and manage Proof of Value (POV) engagements for customers evaluating package upgrades or new Vanta products
- Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer
- Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
- Cultivate an environment of teamwork, openness, creativity, and continuous improvement
- Work cross-functionally to resolve customer business issues and work toward mutual goals
- Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization
Requirements
- 3+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
- Outstanding communication abilities
- Track record of working on multiple projects simultaneously, while operating independently to drive projects to completion
- Hands-on experience with cloud platforms: AWS, GCP, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
- Strong project management skills with a proven ability to operate in a startup environment that lacks the structure of a larger organization
- Detail-oriented and organized
- Ability to interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
Nice to Have
- Familiarity with REST API development and service integrations
- Prior B2B SaaS experience
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
Additional Information
- Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials
- We are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
