Twilio is hiring a Solution Acceleration Architect

Twilio is hiring a Solution Acceleration Architect to support our GTM Solutions Sales team. You'll accelerate the adoption of new solutions and platform capabilities with our top global customers by running build workshops and creating early adoption playbooks to speed time-to-value.

What You'll Do

• Drive B2B builder activation events and hackathons at flagship accounts to accelerate adoption.
• Define and refine the adoption blueprint by partnering with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partners.
• Drive adoption of the next best solution and platform capabilities for customers.
• Evangelize Twilio within B2B builder communities by driving the building of new POCs and demos.
• Accelerate customer adoption in paid pilots for new platform capabilities and POCs for new solutions at launch.
• Utilize software engineering expertise to ensure customers' builder teams understand the full platform.
• Work closely with Demo Platform Engineering and Enterprise Architect teams to activate C-suite positioning and reference architectures.

What We're Looking For

• 3+ years of software development experience, with a strong understanding of RESTful APIs and web frameworks.
• 7+ years of experience running end-to-end technical program management, working closely with GTM.
• Proven track record of building custom demos, workshops, and other content to launch new products.
• Strong communication skills and executive presence.
• Ability to have strong opinions loosely held and willingness to lean into ambiguity.
• Strong understanding of Twilio’s products, SaaS market dynamics, cloud computing, Gen AI, CRM, CDP, and/or CPaaS.
• Ability to influence cross-functional stakeholders and work collaboratively.
• Creative thinking and problem-solving skills, with a track record of thinking outside the box.

Nice to Have

• Master's degree is a plus.
• Prior technical presales and/or solution engineering experience strongly preferred.

Benefits & Compensation

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.

Work Mode

This is a remote position open to candidates in the United Kingdom and Ireland. Twilio is dedicated to remote-first work and fosters a culture of global inclusion.

Twilio values diverse experiences and empowers employees to build positive change.